「基本護理學-護理過程」醫療品質評估的關鍵指標Key performance indicators (KPIs) for healthcare quality assessment

在評估醫療品質時,我們可以採用杜納貝迪恩模式(Donabedian Model)來分析。這是一個用來評估醫療品質的經典模式,它將醫療品質分為結構、過程和結果三個層面。而這個模式中,泌尿道感染的發生率被歸類為「結果品質指標」,指的是透過觀察病人的最終狀態或健康狀況,來評估醫療服務的效果。換句話說,它關注的是病人接受醫療服務後所產生的結果。
When evaluating healthcare quality, the Donabedian Model is a commonly used framework. This model categorizes healthcare quality into three dimensions: structure, process, and outcome. Among these, the incidence of urinary tract infections (UTIs) is classified as an outcome quality indicator. This means that by observing a patient's final state or health condition, we can assess the effectiveness of the healthcare services provided. In other words, it focuses on the outcomes produced for patients after receiving medical care.
泌尿道感染的發生率可以反映出醫療機構在預防和控制感染方面的成效。如果發生率較高,可能表示醫療機構在感染控制方面存在不足。
與病人健康狀況直接相關:泌尿道感染會給病人帶來疼痛、不適等症狀,影響病人的生活品質。因此,降低泌尿道感染的發生率是醫療機構的重要目標之一。
A higher incidence of UTIs often indicates deficiencies in a healthcare facility's infection control measures. Since UTIs can cause significant discomfort and impact a patient's quality of life, reducing their occurrence is a primary goal for healthcare providers.
透過將泌尿道感染發生率作為結果品質指標,醫療機構可以更客觀地評估其醫療服務的品質,並找出需要改善的地方,最終目標是提升病人的安全性和滿意度。
By using the incidence of UTIs as an outcome quality indicator, healthcare facilities can more objectively assess the quality of their services, identify areas for improvement, and ultimately enhance patient safety and satisfaction.

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